TERMS OF SERVICE
OVERVIEW
This website is operated by Maison Kooki Pte. Ltd. (“Maison Kooki”, “Kooki”, “we”, “us”, “our”), a company registered in Singapore.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), together with our Privacy Policy and Returns Policy. If you do not agree to these Terms, you should not use our website or services.
AUTHORISED DISTRIBUTOR
Maison Kooki is an authorised distributor and retailer of Little Wiwa products in Singapore.
All purchases made on this website are transacted directly with Maison Kooki, and not with Little Wiwa Australia.
ELIGIBILITY & USE OF WEBSITE
By using this website, you confirm that you are at least the age of majority in your place of residence, or that you have obtained consent from a parent or legal guardian.
You agree not to use our products or website for any unlawful or unauthorised purpose.
PRODUCTS & AVAILABILITY
Certain products may be available exclusively online and in limited quantities.
Product images and colours are displayed as accurately as possible, but actual appearance may vary depending on your device.
We reserve the right to limit quantities, modify product descriptions, or discontinue products at any time without notice.
PRICING & PAYMENT
All prices are displayed in Singapore Dollars (SGD) unless stated otherwise and may be subject to Goods and Services Tax (GST) where applicable.
Prices, promotions, and product availability are subject to change without prior notice. Promotions apply only during the stated promotional period and are not retrospective.
ORDERS & CANCELLATIONS
We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by resellers or distributors.
If an order is cancelled after payment has been made, a refund will be issued accordingly.
DELIVERY
Delivery timelines provided are estimates only.
Risk of loss passes to you upon successful delivery to the nominated address.
Please inspect your items upon receipt and notify us promptly if there are any issues.
Maison Kooki does not provide installation or white-glove delivery services.
RETURNS & DEFECTIVE ITEMS
Our Returns Policy forms part of these Terms.
If an item is defective, damaged, or incorrect, please contact us within a reasonable time. We may offer a repair, replacement, or refund in accordance with Singapore law.
Nothing in these Terms limits your rights under the Consumer Protection (Fair Trading) Act (CPFTA) of Singapore.
ACCURACY OF INFORMATION
We do not guarantee that all information on this website is complete, current, or error-free. We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of such websites.
USER CONTENT & FEEDBACK
Any feedback, suggestions, or content submitted to us may be used by Maison Kooki without restriction or compensation, provided such use does not infringe third-party rights.
INTELLECTUAL PROPERTY
All content on this website is owned by or licensed to Maison Kooki.
All Little Wiwa trademarks, designs, and branding remain the intellectual property of their respective owner.
PROHIBITED USES
You must not:
- Violate any laws or regulations
- Infringe intellectual property rights
- Transmit malicious code or harmful content
- Misuse personal data
We reserve the right to suspend or terminate access for violations.
DISCLAIMER & LIMITATION OF LIABILITY
Products and services are provided “as is” and “as available”.
To the maximum extent permitted by law, Maison Kooki shall not be liable for any indirect, incidental, or consequential losses. Our total liability shall not exceed the purchase price of the product concerned.
Statutory consumer rights under Singapore law are not excluded.
INDEMNITY
You agree to indemnify and hold harmless Maison Kooki from any claims arising from your breach of these Terms or misuse of the website.
TERMINATION
These Terms remain effective unless terminated by you or by us. We may terminate access if these Terms are breached.
GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of Singapore.
CONTACT INFORMATION
For questions regarding these Terms, please contact:
Maison Kooki Pte. Ltd.
📧 joanna@kooki.com.sg
Updated on 05.01.2026
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